klik
664

Order food and everything else by phone in Addis Ababa.

664 is klik's ordering line. Call it, tell the dispatcher what you need, and a klik rider brings it to your door - 08:00-21:00, seven days a week.

A klik dispatcher on a headset taking orders on 664 at the Addis Ababa control center

What is 664?

664 is klik’s three-digit short code and a real ordering channel, not a help desk. Dial it from your mobile, 08:00-21:00, seven days a week, and a klik dispatcher takes the whole order on the call, in Amharic or English. A full-time klik rider then delivers it exactly as an app order, on the same ~45 min average, paid with Telebirr, M-Pesa, CBE Birr or cash on delivery. klik delivers in Addis Ababa only for now.

  • 08:00-21:00Order line open, every day
  • 8Categories on the line
  • ~45 minAverage door to door

One number does it all. Dial 664.

Every klik category can be ordered on the phone. Tell the dispatcher what you want and where you are, and the order joins the same dispatch queue as an app order.

Order line · live
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Call 664

On the menu

8 categories
  • Food & Drinks

    1,500+ restaurants, at your door in ~45 min on average

  • Parcels

    Up to 10 kg from 80 ETB, signed at handover

  • Groceries

    Fresh produce, dairy and the daily restock, same day

  • Pharmacy

    Prescription and over-the-counter items, sealed and signed for

  • Liquor

    Beer, wine and spirits for 21 and over, ordered on 664

  • Gifts

    Flowers, cakes and surprises for any occasion

  • Books

    Academic, fiction and Amharic titles to your door

  • Pets

    Food, grooming and toys for every companion

How the call works

Four steps from dialing 664 to handover: one phone call.

  1. 01

    Step 01

    Dial 664

    Three digits, dialed from your mobile in Addis Ababa. A klik dispatcher answers in Amharic or English.

  2. 02

    Step 02

    Say what you need

    Name the restaurant, the shop or the items you want. The dispatcher builds the order with you on the call.

  3. 03

    Step 03

    Give your address

    Sub-city, a landmark and a phone number. klik covers every sub-city of Addis Ababa.

  4. 04

    Step 04

    A klik rider delivers

    Same fleet, same ~45 min average. Telebirr, M-Pesa, CBE Birr or cash on delivery.

Open 08:00-21:00, every day.Tap to call 664

How do I pay for a phone order?

The same four ways as in the app: Telebirr, M-Pesa, CBE Birr or cash on delivery. Cash is settled with the klik rider at handover, once the order is in your hands. Delivery reaches every sub-city of Addis Ababa, worked from klik's 4 rider stations in Piassa, Summit, Bole and Lebu.

Four ways to pay

Telebirr, M-Pesa, CBE Birr or cash on delivery, the same as an app order. Cash is settled with the rider at handover.

City-wide coverage

All of Addis Ababa, worked from 4 rider stations. Give a sub-city and a landmark and dispatch will find you.

Same hours as the app

The line takes orders 08:00-21:00, seven days a week, public holidays included. The last order of the day goes in at 21:00.

The app does the same thing, faster.

If you have a smartphone and a connection, the klik app saves the call: browse 2,000+ vendors yourself, see the final price before you confirm, and watch your rider move across the map. 664 stays open either way.

Phone ordering, answered.

Hours, payment, coverage and what the dispatcher needs from you.

Still have questions?

Our team answers on 664, seven days a week.

What is klik's phone number?

klik's number is 664, a three-digit short code. Dial it from your mobile and a klik dispatcher places your order, checks an order already on the road, or books a parcel pickup. The line is open 08:00-21:00, seven days a week, and klik delivers in Addis Ababa only for now.

Can I order food by phone in Addis Ababa?

Yes. Call 664 and a klik dispatcher orders for you from 1,500+ restaurants across Addis Ababa. It becomes a normal klik order from there: the same full-time riders, the same ~45 min average, the same live dispatch. No smartphone and no app required.

What hours can I call 664?

664 takes orders 08:00-21:00, seven days a week, weekends and public holidays included. On a public holiday some restaurants and shops may close, but 664 and the klik riders still operate. The last order of the day goes in at 21:00, the same hours as the klik app.

Can I pay cash when I order by phone?

Yes. Cash on delivery is accepted on phone orders, and so are Telebirr, M-Pesa and CBE Birr: the same four payment methods klik takes in the app. Cash is settled with the klik rider at handover, once the order is in your hands.

Can I order everything by phone, or only food?

All eight klik categories are on 664: food, parcels, groceries, pharmacy, liquor, gifts, books and pet supplies. Parcels start at 80 ETB for up to 10 kg. Prescription items still need a valid prescription, and liquor, ordered on 664 only for now, is for customers 21 and over with ID checked at the door.

Do I need the klik app to call 664?

No. Dial 664 from your mobile with nothing installed and no data connection. The klik app is quicker once you have it, because you browse vendors yourself, see the final price before you confirm and follow the rider live. It is never a requirement for ordering in Addis Ababa.